Key Account Manager Interview Questions and Answers
Key Account Managers act as a contact between the client and his or her company. Key account managers engage in a variety of tasks which goes beyond sales to draft and manage the relationship between a business entity and its customers. Key account managers evaluate and adapt new strategies to keep up with current business trends. They should have great marketing skills and should have good technical background with regard to previous and current trends. Following are some questions for Key Account Manager Interview. These questions are frequently asked by interviewers.
1 Q: What makes a successful Key Account Manager?
A: The interviewer wants to find out about the characteristics that makes a candidate a successful Key Account Manager. You should identify three to four key skills such as strong marketing skills, an effective communicator, enthusiastic etc as some of the skills to be a successful Key Account Manager. You should say this answer in a confident tone.
2 Q: What kind of work environment do you prefer?
A: You may state your preference of working environment but remember that the company you are interviewing for may have a different work environment. So be careful to also mention that you can adjust to different work environments. This is essential to add as the interviewer may find you as unsuitable for the work environment they have.
3 Q:. How good are you in meeting deadlines?
A: An interviewer expects a key account manager to be efficient in knowing how to meet deadlines. Explain with examples from your previous jobs where you successfully completed the task within the deadline. Also mention how you achieved the same.
4 Q: How would you rate your team work and communication skills in the role of a Key Account Manager?
A: An account manager is responsible for dealing and communicating with both clients and company. So, team work and communication skills are essential for a Key Account Manager. You need to work closely in a team for closing the deal. While rating yourself, consider these skills that you demonstrated in your past job. You should very well know how god are you in team work and interacting with people.
5 Q: Do you implement strategies for increasing revenues?
A: A key account manager has to implement strategies so as to increase and maintain client interest. Marketing research is very important for increasing revenues. You should know the client’s changing needs and accordingly formulate and implement strategies. Describe about how you implement strategies by using your knowledge and experience.
6 Q: Why do you think you would do well as a Key Account Manager?
A: Describe how your knowledge, abilities and skills conform to the job description. Also it is very beneficial to mention your experience in the same position in your previous job. You need to give an answer which makes the interviewer think of you as a good fit for this position. Don’t compare yourself with others but just highlight what makes you stand apart and what you can contribute to the company.
7 Q:. What are the duties of a Key Account Manager?
A: The duties of a Key account Manager vary depending on the type of industry. It is advisable to read the job description for answering this question. An account manager has to communicate with clients and maintain or exceed a minimum amount of sales. An accounting manager is also often required to prepare various reports of sales which are presented to senior management.
8 Q:. What are your long term goals?
A: The interviewer wants to learn about your long term career goals. Do not say anything about your personal goals. It is important to prepare this answer before appearing for the interview as this question is frequently asked by interviewers. Also describe how you plan to achieve those goals.
9 Q:. Give an example of when you had to make a tough decision within a few minutes.
A: The interviewer wants to find out your ability to make quick decisions within a short period of time. So you need to wisely describe your situation and the decision you took under the circumstances. Also mention how your decision was proved a successful one.
10 Q: Have you been able to consistently achieve your targets in your previous jobs?
A: You need to prove yourself as an efficient candidate while giving the answer. Say how you achieved your targets and how you were appreciated by your boss. Also, assure the interviewer that you will give your best if given an opportunity to work in the organization. Keep the answer brief and to the point.