Cover Letter for Customer Service Sample

sample cover letter for customer service

A cover letter for customer service is one of the most important documents of submitting a job application. In fact, it is the first contact that you have with a prospective employer and you must make the most of it by impressing the person. Do not spoil it by just simply sending a resume or a badly drafted covering letter.

Below are a few useful tips along with a sample format of a professional and smart Customer Service Letter to help you do the right job. Save a visit to an advisor or agent by using these tips and examples. Whether you are applying for the post of call centre executive or associate, it is the right way of proceeding. Send it to the company representative or a specialist handing the recruitment process.

Tips for Writing a Good Customer Service Cover Letter

  • Customize your letter as per the needs of the employer.
  • Do not use Dear Sir or Dear Madam as salutation.
  • Make sure you clearly state the customer service position for which you are applying. If there is a job reference number then mention it.
  • Make sure there are no careless errors in it. Keep it simple.
  • Don’t use an over confident tone but make sure that your letter sounds confident.

Keep these tips in mind and use the example given below for a quick reference.

Customer Service Cover Letter Sample

Adam Smith

22, Nicholas Street

New York

Ph: 1234-5678

Email: [email protected]

Date: 08.11.14

Dear Hiring Manager,

In today’s society, customer service has an important role to play. Everyone desires for timely, friendly, proactive services for enhancing future business growth. Employing the right service professional is needed for customer loyalty and for representing your organization when assisting your customers and clients.

I have 5 years experience in the service industry which has taught me how to meet and exceed the expectations of every each and every customer. I am experienced in assisting all kinds of customers in different types of settings. I have keenly observed and understood the importance and impact of the work I do. It is very much essential in positioning a company for better exposure and better mouth publicity for achieving success.

It would be a pleasure to interview with you and I am looking forward to hear from you soon.

Yours sincerely,


Adam Smith