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Acknowledgement Letter for Product Return

Companies often receive letter of request for return of goods. Customers use purchase return letter format to submit their request for exchange or return of goods as they did not meet their expectations. In response to these goods return letter to suppliers and material return letter format, it is important that the company send across an acknowledgement letter for product return.

Given below is the product return acknowledgement letter sample which can be used for return, refund or exchange of goods subjective to the situation.

Format for Acknowledgement Letter for Product Return


Suman Gosh

Marketing Manager

Sambhav Watches Pvt. Ltd.

Howrah Bridge


Date: 09.08.17


Mr. Shyam Banerjee

52, Seva Sadan Apartments

Mirza Galib Street


Sub: Acknowledgement letter for product return

Dear Mr. Banerjee,

This is response to your exchange request for the watch you had purchased at our Howrah Bridge showroom. This is to inform you that we are happy to exchange your old Timex wristwatch, Style Code: 523, Invoice No. A2356 with a new product which is Timex wristwatch, Style Code: 524.

We would like to inform you that there is no price difference between both the products as they differ just on color. Therefore, there is no refund or due payment on this exchange.

Our company strives to satisfy each and every customer. In case of any other query or suggestion, please call us at +91-9898989898.


Suman Gosh

Marketing Manager

Sambhav Watches Pvt. Ltd.

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Posted by Hrformats - August 9, 2017 at 10:44 AM

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