{"id":2343,"date":"2011-07-11T06:41:08","date_gmt":"2011-07-11T06:41:08","guid":{"rendered":"http:\/\/www.yourhrworld.com\/formats\/?p=2343"},"modified":"2011-07-11T06:41:43","modified_gmt":"2011-07-11T06:41:43","slug":"problem-resolution-policy","status":"publish","type":"post","link":"https:\/\/www.yourhrworld.com\/formats\/compensation-and-benefits\/hr-policies\/problem-resolution-policy\/","title":{"rendered":"Problem Resolution Policy"},"content":{"rendered":"<p><strong>Problem resolution policy<\/strong><\/p><div class=\"69eb924294c115e6505da44099e8df92\" data-index=\"1\" style=\"float: none; margin:10px 0 10px 0; text-align:center;\">\n<script type=\"text\/javascript\"><!--\r\ngoogle_ad_client = \"pub-0867779017855679\";\r\n\/* 300x250, created 4\/20\/11 *\/\r\ngoogle_ad_slot = \"1035864135\";\r\ngoogle_ad_width = 300;\r\ngoogle_ad_height = 250;\r\n\/\/-->\r\n<\/script>\r\n<script type=\"text\/javascript\"\r\nsrc=\"http:\/\/pagead2.googlesyndication.com\/pagead\/show_ads.js\">\r\n<\/script>\n<\/div>\n\n<h4>1. General of problem resolution policy<\/h4>\n<p>Company is committed to providing the best possible working conditions for its employees. Part of this commitment is encouraging an open and frank atmosphere in which any problem, complaint, suggestion, or question receives a timely response from company supervisors and management.<\/p>\n<p>Company strives to ensure fair and honest treatment of all employees. Supervisors, managers, and employees are expected to treat each other with mutual respect. Employees are encouraged to offer positive and constructive criticism.<\/p>\n<p>If employees disagree with established rules of conduct, policies, or practices, they can express their concern through the problem resolution procedure. No employee will be penalized, formally or informally, for voicing a complaint with company in a reasonable, business-like manner, or for using the problem resolution procedure.<\/p>\n<p>If a situation occurs when employees believe that a condition of employment or a decision affecting them is unjust or inequitable, they are encouraged to make use of the following steps.<\/p>\n<h4>2. Procedure of problem resolution<\/h4>\n<p>The employee may discontinue the procedure at any step.<\/p>\n<p>\u2022 Employee presents problem to immediate supervisor after incident occurs. If supervisor is unavailable or employee believes it would be inappropriate to contact that person, employee may present problem to HR dept or any other member of management.<\/p>\n<p>\u2022 Supervisor responds to problem during discussion or after consulting with appropriate management, when necessary. Supervisor documents discussion.<\/p>\n<p>\u2022 Employee presents problem to HR dept if problem is unresolved.<\/p>\n<p>\u2022 HR dept counsels and advises employee, assists in putting problem in writing and visits with employee\u2019s manager(s), if necessary.<\/p>\n<p>\u2022 Employee presents problem to the CEO in writing.<\/p>\n<p>\u2022 The CEO reviews and considers problem. The CEO informs employee of decision and forwards copy of written response to HR dept for employee\u2019s file. The General Manager has full authority to make any adjustment deemed appropriate to resolve the problem.<\/p>\n<p>Not every problem can be resolved to everyone\u2019s total satisfaction, but only through understanding and discussion of mutual problems can employees and management develop confidence in each other. This confidence is important to the operation of an efficient and harmonious work environment, and helps to ensure everyone\u2019s job security.<\/p>\n<p><strong><a href=\"https:\/\/www.yourhrworld.com\/formats\/wp-content\/uploads\/2011\/07\/Problem-resolution-policy.doc\">Click Here To Download Problem Resolution Policy<\/a><\/strong><\/p>\n\n<div style=\"font-size: 0px; height: 0px; line-height: 0px; margin: 0; padding: 0; clear: both;\"><\/div>","protected":false},"excerpt":{"rendered":"<p>Problem resolution policy 1. General of problem resolution policy Company is committed to providing the best possible working conditions for its employees. Part of this commitment is encouraging an open and frank atmosphere in which any problem, complaint, suggestion, or question receives a timely response from company supervisors and management. Company strives to ensure fair and honest treatment of all employees. Supervisors, managers, and employees are expected to treat each other with mutual respect. Employees are encouraged to offer positive and constructive criticism. If employees disagree with established rules of conduct, policies, or practices, they can express their concern through<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[514,12],"tags":[288,575,576],"class_list":["post-2343","post","type-post","status-publish","format-standard","hentry","category-compensation-and-benefits","category-hr-policies","tag-policy","tag-problem","tag-resolution"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Problem Resolution Policy - HR Letter Formats<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.yourhrworld.com\/formats\/compensation-and-benefits\/hr-policies\/problem-resolution-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Problem Resolution Policy - HR Letter Formats\" \/>\n<meta property=\"og:description\" content=\"Problem resolution policy 1. General of problem resolution policy Company is committed to providing the best possible working conditions for its employees. Part of this commitment is encouraging an open and frank atmosphere in which any problem, complaint, suggestion, or question receives a timely response from company supervisors and management. Company strives to ensure fair and honest treatment of all employees. Supervisors, managers, and employees are expected to treat each other with mutual respect. Employees are encouraged to offer positive and constructive criticism. 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