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Hi Gauri,
Q. Please tell me the ways to analyse the training need in an organization. I think it is through- 1. survey or questionnaire method. 2. Job performance gap. 3. Individual analysis etc. i.e individual feedbacks. A. The other methods are:- 1. Business Goals & Targets- Achievement data:- Here if you can compare the data with competetitors in terms of Sales Target & achievement etc. 2. Observe & observe - This is the most critical & yet un-utilised method. 3. Assess the failures 4. Develop competency models - what traits, values & behaviours are required to give top performance & assess the members. Interview the top performers in terms of competency and benchmark the low performers vis-a-vis top performers. 5. Exit interviews: You can get the information about training progs if the interviews are handled properly & with sensitivity. 6. The most important tool :- The customer feedback!. Cheerio, Gauri |
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