Dear Professionals,


I coordinate all the activities of Training & Development at my company. As a part of which i take feedback once the program finishes. But recently when program finished, I missed to take the feedback of few participants in which even GM's are included.

Initially when i sent a mail requesting the participants to send their feedback on the program, two people from senior position had sent it immediately. One is in General manager (Funtional) and the other is in Manager position. But even after 2 weeks, as i did not receive the feedback from rest of the participants I sent a second mail asking them for feedback. The mistake that i did was, I also addressed the mail to the GM & Manager (who already sent the Feedback) asking to send the form.

Immediately i received a call from the manager saying that he already sent the feedback and asked to check me once. I checked, felt bad and realised that even GM had sent the form. So I send a mail to the GM & Manager apologising for the incovienience caused. Immediately I spoke to manager and accepted that it was by mistake and apologised for it. He obviously felt bad and warned me to be cautious in sending the mail when it was addressed to the specific participants in the group in such situations. He further added that others are questioning him about it inspite of sending it. I had no words to speak. I agree to it.

So I thought to accept my mistake and gave another mail to all other participants conveying that GM & Manager had sent form along with my apologies. I thought now no one would question about it and feel that i had accepted my mistake. But the situation was reversed.

Among the participants, one who is a Comp. Secretary called me and asked "Is that required to send the apology mail to every one? It is fine if you send it to the concerned people". Uhhh i was surprised again... no words to speak.... I cursed myself for creating such a mess in the office..........I thought of being sincere in accepting my mistake but it bounced so hard... that now i feel guilty of my behaviour......... I am worried that people definetly pass on this issue to co-employees and i look stupid before them...

Plsss do tell me that did i do wrong/mistake/blunder........ am i bothered too much... it was my 6month in this organization.... what to do........

Your response either -ve or +ve would surely bring some relief to my concern..... pls suggest.

Regards
Divya