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Well i am working as a management consultant for implementation of ISO 9001:2000 in various organization.
To guide you further i would like to understand whether u are looking for complete documentation of your organization or only your department. If u are looking only for your department then i can help you out. Please be clear for your needs so that i can help u. also i need to know the profile of your company for interpretation of standard in your company. General Document Structure is as follows : Level 1 - Quality Manual ( This document describes how the QMS is established and conforms to ISO 9001:2000) Level 2 - Procedures ( Six Mandatory procedures are required ) Level 3 - Work Instruction ( General guidelines for execution of any activity ) Level 4 - Forms and Formats ( Since are required for data collection and analysis ) Generally for HR Department the Sixth Clause i.e. Resource management is more important and is auditable. It includes : Provisioning of resources, Training, Recruitment, Competency evaluation, work environment, housekeeping etc. For further details let me know. i may provide u some samples for your reference. Saumya |
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