Posts tagged "Satisfaction"

Teacher Job Satisfaction Questionnaire

I have Attached Teacher Job Satisfaction Questionnaire

TEACHER JOB SATISFACTION QUESTIONNAIRE (TJSQ)

 

Directions: The following statements refer to factors that may influence the way a teacher feels about his/her job. These factors are related to teaching and to the individual’s perception of the ob situation. When answering the following statements, circle the numeral which represents the degree to which you agree or disagree with the statements. Please set aside 10-15 uninterrupted minutes to provide thoughtful responses. Please do not identify yourself on this instrument.

 

Key: 1 2 3 4 5

1 Strongly Disagree

2 Neutral

3 Agree

4 Strongly Agree

5 Neither agree nor disagree

 

1. Teaching provides me with an opportunity to advance professionally. 1 2 3 4 5

2. Teacher income is adequate for normal expenses. 1 2 3 4 5

3. Teaching provides an opportunity to use a variety of skills. 1 2 3 4 5

4. Insufficient income keeps me from living the way I want to live. 1 2 3 4 5

5. My immediate supervisor turns one teacher against another. 1 2 3 4 5

6. No one tells me that I am a good teacher. 1 2 3 4 5

7. The work of a teacher consists of routine activities. 1 2 3 4 5

8. I am not getting ahead in my present teaching position. 1 2 3 4 5

9. Working conditions in my school can be improved. 1 2 3 4 5

10. I receive recognition from my immediate supervisor. 1 2 3 4 5

11. I do not have the freedom to make my own decisions. 1 2 3 4 5

12. My immediate supervisor offers suggestions to improve my teaching. 1 2 3 4 5

13. Teaching provides for a secure future. 1 2 3 4 5

14. I receive full recognition for my successful teaching. 1 2 3 4 5

15. I get along well with my colleagues. 1 2 3 4 5

16. The administration in my school does not clearly define it policies. 1 2 3 4 5

17. My immediate supervisor gives me assistance when I need help. 1 2 3 4 5

 

18. Working conditions in my school are comfortable. 1 2 3 4 5

19. Teaching provides me the opportunity to help my students learn. 1 2 3 4 5

20. I like the people with whom I work. 1 2 3 4 5

21. Teaching provides limited opportunities for advancement. 1 2 3 4 5

22. My students respect me as a teacher. 1 2 3 4 5

23. I am afraid of losing my teaching job. 1 2 3 4 5

24. My immediate supervisor does not back me up. 1 2 3 4 5

25. Teaching is very interesting work. 1 2 3 4 5

26. Working conditions in my school could not be worse. 1 2 3 4 5

27. Teaching discourages originality. 1 2 3 4 5

28. The administration in my school communicates its policies well. 1 2 3 4 5

29. I never feel secure in my teaching job. 1 2 3 4 5

30. Teaching does not provide me the chance to develop new methods. 1 2 3 4 5

31. My immediate supervisor treats everyone equitably. 1 2 3 4 5

32. My colleagues stimulate me to do better work. 1 2 3 4 5

33. Teaching provides an opportunity for promotion. 1 2 3 4 5

34. I am responsible for planning my daily lessons. 1 2 3 4 5

35. Physical surroundings in my school are unpleasant. 1 2 3 4 5

36. I am well paid in proportion to my ability. 1 2 3 4 5

37. My colleagues are highly critical of one another. 1 2 3 4 5

38. I do have responsibility for my teaching. 1 2 3 4 5

39. My colleagues provide me with suggestions or feedback about my 1 2 3 4 5 teaching.

40. My immediate supervisor provides assistance for improving instruction. 1 2 3 4 5

41. I do not get cooperation from the people I work with. 1 2 3 4 5

 

42. Teaching encourages me to be creative. 1 2 3 4 5

43. My immediate supervisor is not willing to listen to suggestions. 1 2 3 4 5

44. Teacher income is barely enough to live on. 1 2 3 4 5

45. I am indifferent toward teaching. 1 2 3 4 5

46. The work of a teacher is very pleasant. 1 2 3 4 5

47. I receive too many meaningless instructions from my immediate 1 2 3 4 5

supervisor.

48. I dislike the people with whom I work. 1 2 3 4 5

49. I receive too little recognition. 1 2 3 4 5

50. Teaching provides a good opportunity for advancement. 1 2 3 4 5

51. My interests are similar to those of my colleagues. 1 2 3 4 5

52. I am not responsible for my actions. 1 2 3 4 5

53. My immediate supervisor makes available the material I need to 1 2 3 4 5

do my best.

54. I have made lasting friendships among my colleagues. 1 2 3 4 5

55. Working conditions in my school are good. 1 2 3 4 5

56. My immediate supervisor makes me feel uncomfortable. 1 2 3 4 5

57. Teacher income is less than I deserve. 1 2 3 4 5

58. I try to be aware of the policies of my school. 1 2 3 4 5

59. When I teach a good lesson, my immediate supervisor notices. 1 2 3 4 5

60. My immediate supervisor explains what is expected of me. 1 2 3 4 5

61. Teaching provides me with financial security. 1 2 3 4 5

62. My immediate supervisor praises good teaching. 1 2 3 4 5

63. I am not interested in the policies of my school. 1 2 3 4 5

64. I get along well with my student. 1 2 3 4 5

65. Pay compares with similar jobs in other school districts. 1 2 3 4 5

66. My colleagues seem unreasonable to me. 1 2 3 4 5

Click Here To Download Teacher Job Satisfaction Questionnaire

Search Sample Formats:

4 comments - What do you think?
Posted by Hrformats - September 7, 2012 at 8:18 AM

Categories: HR   Tags: , , ,

Internal Customer Satisfaction Survey Questionnaire

 I have done my preliminary search & attached a handful of material including link between Internal Consumer Satisfaction & TQM.Infact.


However I am looking for any additional information which may add value to this questionnaire.

 

CUSTOMER SATISFACTION SURVEY

 Manager Name___________________Title: ____________________

Department: ____________________Location: _________________

Frequency of Interaction with HR department

Daily                              Weekly                             Monthly                            Annually

 

Each of the 11 HR service areas is broken down into service components. Please rate each item and then provide an overall rating.

Poor Adequate Excellent

1 2 3 4 5 6 7

1. HUMAN RESOURCES DEPARTMENT ORGANISATION

The human resource function is structured and organized to meet current departmental and organisational needs.

a. Rate the HR department’s understanding of the organisation’s mission.

b. Rate how well HR’s functions and services are aligned with organisation objectives.

c. Rate how clearly defined and communicated HR functions and services are.

d. Rate how well the HR department reflects a balance of organisational needs and employee needs and acts as effective intermediary for both.

e. Rate the competency and expertise of the HR staff based on the quality of consulting they provide.

f. How accessible is the HR staff for support and assistance?

g. How responsive is the HR staff to your needs?

h. How well does the HR staff work as a team?

i. Rate the working relationship between the HR Department and other departments in the organisation.

j. Rate the HR Department on being results-oriented (measuring and communicating the effectiveness of its services and programmes).

k. Rate the HR staff’s customer service attitude.

Considering all the above, how do you rate the HR department’s current structure for meeting the needs of the organisation and your department?

2. HUMAN RESOURCES PLANNING/ORGANISATIONAL DEVELOPMENT

Identifying and fulfilling your department’s and the organisation’s development and human resource needs, and planning for anticipated needs.

a. Rate the HR department’s ability to plan ahead and satisfy workforce requirements (e.g., job skills, knowledge level, ability and education).

b. How well does HR coordinate projected workforce availability, workforce makeup (e.g., gender, minority) and the need for a more diverse workforce?

c. Rate how well HR conducts analyses of internal human resources (skills, knowledge, ability and education) and how well they link these to projected needs.

d. Rate the HR team’s ability to factor in changing technology, work processes, products and services when analyzing the organisation’s work force needs.

e. How well do career counseling, career planning and developmental programmes match the organisation’s needs with employee’s career needs?

f. How well does HR evaluate the feasibility of cost effective alternatives for satisfying workforce requirements (outsourcing and contracting)?

g. Rate HR’s assistance in identifying in-house management potential and providing management development programmes to meet future management needs.

h. Rate HR’s instructional methods and training programmes for meeting changing organisational and cultural needs.

Considering all the above, how would you rate the HR department’s current level of human resources planning and organisational development activities?

3. RECRUITMENT AND SELECTION

Provides timely recruitment, selection and placement of highly qualified employees.

a. Rate the timeliness of recruitment and placement process.

b. Rate how well HR provides an adequate pool of quality applicants.

c. How clearly are position objectives, requirements and candidate specifications defined?

d. How well are the organisation’s affirmative action needs clarified and supported in the selection process?

e. Rate how well HR maintains an adequate pool of quality “protected class” applicants.

f. Rate the effectiveness of the interviewing process and other selection instruments, such as testing.

g. How well does the HR team act as a consultant to enhance the quality of the applicant pre-screening process?

h. How well does HR train hiring managers to make the best hiring decisions?

i. Are applicants treated fairly and with the same courtesy as customers?

j. Rate how well HR finds good candidates from non-traditional sources when necessary.

Considering all the above, how would you rate the HR department’s performance in recruitment and selection?

4. COMPENSATION

Develops and administers a job evaluation and compensation system that attracts, retains and motivates employees to accomplish organisation goals.

a. Rate the compensation group’s surveys of compensation (wages and salaries) by organisations in your recruitment market.

b. How internally equitable and job worth-based is the current compensation system (wage and salary programmes)?

c. How well does the pay plan demonstrate a relationship between pay and job performance?

d. How well does the pay system reward and motivate both individual and group contributions to organisational goals?

e. How clearly defined and understood are job expectations and performance measurement criteria?

f. How well are pay increase criteria communicated and administered for consistency among all departments?

g. Rate the performance appraisal training provided to managers and employees.

h. Considering all the above, how would you rate the Human Resources Department’s performance in administering the compensation programme?

Considering all the above, how would you rate the effectiveness of the organisation’s compensation programme?

5. EMPLOYEE BENEFITS

Develops and administers noncash compensation programmes that attract, retain and motivate employees to accomplish organisation objectives.

a. How do this organisation’s benefits compare to those offered by other organisations in your recruitment market?

b. How well do medical and health care benefits meet employee needs?

c. How well are employees informed of their benefit choices and options?

d. Rate the fairness and consistency in granting employee benefits.

e. How accessible is the HR department in answering benefit questions?

f. How well are benefits and their value communicated to all employees.

g. Rate how well HR takes appropriate cost containment measures while providing and administering quality health care coverage.

h. Considering all the above, how would you rate the Human Resources Department’s performance in administering benefit programmes?

Considering all the above, how would you rate the effectiveness of the organisation’s employee benefit programmes?

6. EMPLOYEE RELATIONS AND COMMUNICATIONS

Institutes and administers programmes and processes governing employee treatment, communications, support systems and services which promote employment conditions conducive to high levels of employee satisfaction, motivation and productivity.

a. Rate how well employee relation policies are published and clearly communicated, and how well they help managers in their working relationships with employees.

b. How well do the employee handbooks, which are provided to all employees cover the most commonly asked questions about personnel procedures, benefits and conditions of employment?

c. Rate the new employee orientation programme.

d. How accessible is the HR department to employees who feel the need to discuss work issues outside the chain of command?

e. Rate how well employee communication forums allow for open discussions about the organisation’s performance and objectives, the workplace and other employee concerns.

f. Rate how well HR initiates and oversees programmes and processes for addressing employee satisfaction and morale (for example, conducting and following up on employee opinion surveys).

g. Rate how well HR initiates personal development programmes and encourages promotion from within the organisation.

h. How well does the current process allow employees to express their complaints and grievances and have them resolved?

Considering all the above, how would you rate the Human Resources Department’s performance in the area of employee relations and communications?

7. PERSONNEL POLICIES/WORKPLACE RULES

Personnel policies are developed to help managers make decisions and provide guidance for meeting the organisation’s requirements and objectives.

a. Rate how well personnel policies and procedures are published and communicated.

b. Rate how well existing policies and procedures support managers in doing their jobs.

c. How helpful and accessible is the HR department in handling questions about personnel policies and work rules?

d. How well are policies and work rules serving as guidelines for helping managers make good decisions?

e. How easy to interpret and up-to-date are policies and work rules?

f. How well do policies and work rules represent the organisation’s position on how employees should be treated with regard to pay, benefits and conditions of employment?

g. Rate how well policies and work rules provide guidelines for the expected behaviours of both management and employees.

h. Rate how well policies and work rules balance providing the staff with sufficient authority with adequate controls to ensure achievement of the organisation’s mission and objectives.

Considering all the above, how would you rate the effectiveness of the organisation’s personnel policies and work rules?

8. EMPLOYMENT EQUITY AND OTHER GOVERNMENTAL REGULATIONS

Ensures adherence to employment equity legislation and exercises appropriate oversight to ensure employees are treated equally and with consistency regarding: employment, compensation, benefits, promotion, work rules, transfer, termination, discipline and termination.

a. Rate organisational compliance to all laws and regulations governing employment and personnel actions.

b. How well are all laws and regulations related to the management and treatment of employees communicated and explained?

c. How effectively are the organisation’s employment equity and affirmative action responsibilities communicated and implemented?

d. Rate the training of supervisors on non-discrimination, equal employment and harassment-free workplace issues.

e. How well does HR assist in helping managers in equal employment opportunity and affirmative action matters?

f. Rate the training and assistance managers receive in compliance and enforcement of smoking, drug- and alcohol-free workplace rules.

g. Rate the training and assistance managers receive in compliance to and enforcement of codes of conduct contained in the Employment Equity Act (1998).

Considering all the above, how would you rate the HR department’s performance as a resource for compliance with equity, equal employment opportunity, affirmative action and related governmental regulations?

9. TRAINING AND DEVELOPMENT

Ensures that adequate employee training and development programmes are in place to meet organisational objectives.

a. Rate how well training and development programmes meet the organisation’s and your department’s needs.

b. Rate the assistance provided to managers for identifying training needs and developing training programmes.

c. How well are training programmes related to organisational objectives?

d. How well are available training opportunities communicated to all employees?

e. How clear are the behaviour objectives of training programmes and how well are these objectives measured and communicated?

f. Rate the training programmes in terms of producing maximum gain most cost-efficiently     .

g. How well are the cost/benefits and results of training programmes measured?

Considering all the above, how would you rate the HR department’s performance in the area of employee training and development?

10. LABOUR RELATIONS

Ensures and oversees an effective and fair collective bargaining process with unions representing employees, and fosters positive labour relations designed to achieve organisational objectives.

a. Rate the effectiveness of HR in planning and overseeing labour relations strategies, which address the near term and future interests of both the organisation and its employees prior to contract negotiation.

b. Rate the interaction of labour and management groups to address issues of mutual concern (e.g., labour-management committee meetings and other participative forums).

c. Rate the efforts made in contract negotiations to enhance work force flexibility and protect management’s right to manage its human resources to keep the organisation competitive.

d. Rate the training of the management negotiation team in negotiation skills before bargaining begins.

e. Rate the assistance provided to managers in contract administration, grievance handling and people management skills.

f. Rate the efforts to promote a spirit of union/management cooperation (e.g., joint efforts to achieve common objectives and reducing grievances and length of time to settle them).

Considering all the above, how would you rate the HR department’s performance in the area of labour relations?

11. SAFETY, HEALTH AND WELLNESS

Develops and maintains policies, practices and programmes for contributing to and demonstrating concern for employee safety, health and well-being.

a. Rate how well the safety function complies with OSHA regulations.

b. Rate how well HR communicates and demonstrates the importance of and its commitment to the safety, health and wellness of employees.

c. Rate HR’s assistance to managers in identifying potential safety hazards and taking corrective action to maintain a safe working environment.

d. How well does HR train managers in occupational health, safety and accident prevention issues and help them to organize appropriate safety awareness and incentive programmes?

e. How well does HR recognise and reward safe behaviours?

f. How well does the employee wellness programme help reduce health claims and address other business issues such as absenteeism, health care costs and productivity?

g. Rate how adequately the employee assistance programme is being used by employees.

h. Rate HR’s cost benefit analyses of health and employee wellness programmes and their communication of the results of these programmes.

Considering all the above, rate the HR department’s performance in the areas of employee safety, health and wellness.

 

Click Here To Download Internal Consumer Satisfaction

Search Sample Formats:

Be the first to comment - What do you think?
Posted by Hrformats - July 19, 2012 at 6:57 AM

Categories: HR   Tags: , ,

Job Satisfaction Survey Questions

I have attached job satisfaction survey questions.

 

The information given by you will be kept confidential and used for research purpose only.

Part – I

 

  1. My Age is

___25 years below      ___ 25 – 35 years     ___ 35 – 45 Years    __45 years & above

 

  1. My Monthly earning  is

 

___ Rs.3000 & above   ___5000 & above    ___ 8000 & above   __12 & above

 

  1. I have worked for the company Approximately

 

___ Under 1 year      ___ 1 – 3 years ___ 3 – 7 years ___ 7 years & above

 

 

Part – II

JOB SATISFACTION OF THE EMPLOYEES

 

Please go through the statement and respond to the way you feel honestly as follows by tick on the appropriate column.

 

 

  1. I get due recognition for doing a good job

 

___ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

  1. I am very much interested to do the work which is interesting and well liked by me.

___ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

  1.        The Physical working conditions and atmospheric conditions – Lighting conditions are well maintained.

___ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

 

 

  1. My supervisor help me to solve work related problems

___ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

 

 

  1. My superior appreciates good work done by me.

__ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

 

  1. My superior often cares of my personal problems

___ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

 

  1. My Pay is adequate to lead a better life.

___ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

 

  1. The pay I get is adequate and matches with my performance

 

___ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

 

 

  1. The management takes interest in promoting welfare schemes

___ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

 

 

 

  1. I feel this company shows high regards for the employee values.

___ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

 

 

  1. I feel very loyal to this organization.

___ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

 

 

  1. In My job I have adequate freedom to express with new ways of doing things.

___ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

 

  1. My good ideas are dropped due to paper work & procedures.

___ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

 

  1. Views Expressed by me in this Organization are taken seriously & listened to.

___ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

 

  1. I feel stressed because of conflicting work demands from superiors.

___ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

 

16.My Job offers me enough opportunities to acquire new competencies ( Knowledge

, skills and Etc.)

___ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

 

  1. There is lack of motivation in my job by my superior.

___ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

 

  1. My superior yells before my colleagues when I make mistake or fail to do

Something.

 

___ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

 

  1.        I am been overloaded because of the nature of my job.

___ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

 

 

 

  1. I am occupied for full 9 hours a day in my job.

___ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

 

  1.       My growth in this organization is in terms of pay not in terms of position & responsibility.

___ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

 

  1. Do you feel that you do not have those qualities, which other have?

___ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

 

  1. Does your Job provide you sufficient time for rest and recreation?

___ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

 

  1. Do you think in case of emergency (such as illness or marriage) your management would help you?

___ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

 

  1.          Does your fellow colleague help you?

___ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

 

  1. Do you think you can earn better on some other Job?

___ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

 

  1.         Do you work with good tools, equipments and materials and with latest technology?

__ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

 

 

 

 

  1.         Do you think that you can place your problem in front of your superior without any hesitation?

___ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

 

  1.         Do you daily have to perform the same job repeatedly?

___ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

 

  1. Do most of the people misunderstand you?

 

__ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

 

WHAT CHANGES SHOULD BE BROUGHT ABOUT YOUR JOB TO MAKE IT MORE SATISFACTORY?

 

_____________________________________________________________________

THANK YOU !

 

 

Click Here To Download Job Satisfaction Survey

Be the first to comment - What do you think?
Posted by Hrformats - June 28, 2012 at 8:52 AM

Categories: HR   Tags: , ,

Employee Job Satisfaction Assessment and Questionnaire

I have attached Employee Job Satisfaction Assessment and Questionnaire.


             EMPLOYEE’S SATISFACTION SURVEY

Name (Optional):
Desgn:
INSTRUCTIONS: In the following pages there are some points related  to the culture and environement of your organisation. Each point have five possible responses. Tick (ü) the response you feel most appropriate in our organisation. Your free and frank response will be appreciated. Your point of view will be kept confidential and     willbe used for general analysis. 
 CONCENTRATION NO. 1: SUPERIOR-SUBORDINATE RELATIONSHIPS
1 MUTUAL DISCUSSION 1(    )   2(    )   3(     )   4(     )   5(     )
2 TEAM WORK 1(    )   2(    )   3(     )   4(     )   5(     )
3 TRUST MUTUALLY 1(    )   2(    )   3(     )   4(     )   5(     )
4 GOOD COMMUNICATION 1(    )   2(    )   3(     )   4(     )   5(     )
5 RESPECT TO SUGGESTIONS 1(    )   2(    )   3(     )   4(     )   5(     )
6 ENCOURAGEMENT. 1(    )   2(    )   3(     )   4(     )   5(     )
RECOMMENDATIONS
 CONCENTRATION NO. 2: POLICIES & GOALS
7 CLARITY OF ORGANISATIONAL POLICIES 1(    )   2(    )   3(     )   4(     )   5(     )
8 CLARITY OF ORGANISATION GOALS 1(    )   2(    )   3(     )   4(     )   5(     )
9 CLARITY OF INDIVIDUAL GOALS 1(    )   2(    )   3(     )   4(     )   5(     )
10 YOUR’S CONTRIBUTION 1(    )   2(    )   3(     )   4(     )   5(     )
11 SUPERIOR’S CONTRIBUTION 1(    )   2(    )   3(     )   4(     )   5(     )
RECOMMENDATIONS
 CONCENTRATION NO. 3: ORGANISATION CULTURE & WELFARE ACTIVITIES
12 ORGANISATION CULTURE 1(    )   2(    )   3(     )   4(     )   5(     )
13 LEARNING CONDITIONS 1(    )   2(    )   3(     )   4(     )   5(     )
14 WELFARE ACTIVITIES (CANTEEN ETC) 1(    )   2(    )   3(     )   4(     )   5(     )
RECOMMENDATIONS
 CONCENTRATION NO. 4: MOTIVATION
15 TRAINING & DEVELOPMENT ACTIVITIES 1(    )   2(    )   3(     )   4(     )   5(     )
16 PERFORMANCE APPRAISAL 1(    )   2(    )   3(     )   4(     )   5(     )
17 LONG SERVICE AWARDS 1(    )   2(    )   3(     )   4(     )   5(     )
18 OCCASIONAL GIFTS 1(    )   2(    )   3(     )   4(     )   5(     )
19 REWARDS FOR PERFORMANCE 1(    )   2(    )   3(     )   4(     )   5(     )
20 WORKING CONDITIONS 1(    )   2(    )   3(     )   4(     )   5(     )
21 RECOGNITION/APPRECIATION PROG. 1(    )   2(    )   3(     )   4(     )   5(     )
22 EMPLOYEE PARTCIPATION SCHEMES 1(    )   2(    )   3(     )   4(     )   5(     )
23 SALARY STRUCTURE 1(    )   2(    )   3(     )   4(     )   5(     )
24 FREEDOM TO WORK 1(    )   2(    )   3(     )   4(     )   5(     )
25 PERSONNEL MOTIVATION FACTOR 1(    )   2(    )   3(     )   4(     )   5(     )
RECOMMENDATIONS
 CONCENTRATION NO. 5: SAFETY
26 SAFETY & FIRE TRAINING 1(    )   2(    )   3(     )   4(     )   5(     )
27 SAFETY & FIRE EQUIPMENTS 1(    )   2(    )   3(     )   4(     )   5(     )
28 SAFETY CONCIOUSNESS 1(    )   2(    )   3(     )   4(     )   5(     )
RECOMMENDATIONS
TOTAL  POINTS                ::::::
OVERALL ASSESSMENT   :::::
(To be filled by HRD department)
Note:    (A)    1, 2, 3, 4, 5 denotes No. Of Marks
Where 5 denotes Maximum marks
And 1 denotes Minimum marks
            ( B)   Form will be raised in April/May every year for last year period.
            (C)   Overall assessment will be given to Top Management in July/August every year.

 

Click Here To Download Employee Satisfaction Survey

Be the first to comment - What do you think?
Posted by Hrformats - June 28, 2012 at 8:45 AM

Categories: HR   Tags: , ,

Sample Employee Satisfaction Survey Questions

I have attached sample employee satisfaction survey questions.

EMPLOYEE ENGAGEMENT SURVEY



INSTRUCTIONS FOR EMPLOYEE ENGAGEMENT SURVEY

 

The objective of the survey is to obtain employee opinion on various issues of concern related to the job and the organization. The questionnaire is divided into 4 sections:

 

SECTION A – Organizational Survey

This section consists of THIRTEEN broad parameters, and statements under each parameter. You are requested to encircle the number (1/2/3/4/5/6) which best describes your attitude towards a particular statement.

Rating Scale: A six-point rating scale is used, where

1 – Strongly Disagree                                                          2 – Disagree

3 – Somewhat Disagree                                                       4 – Somewhat Agree

5 – Agree                                                                               6 – Strongly Agree

For each statement, select the response that best represents your opinion. If you don’t have an opinion or knowledge about a certain question, or if it doesn’t apply to you, circle on ‘No Opinion’ option.

SECTION B – Descriptive Questions

This section contains three open-ended questions, to ascertain employee opinions and views on the organisation

 

SECTION C – Background Information

This section deals with demographic details pertaining to the respondent

 

Section A – Organizational Survey

 

 

 

 


Employee Commitment (Pride)

Strongly
Disagree

Disagree

Slightly
Disagree

Slightly
Agree

Agree

Strongly
Agree

No Opinion

1.        I feel proud to be a part of this organization……………………………………………..

1

2

3

4

5

6

7

Say 2.        I would recommend this organisation to my friends or family members as a good place to work……………………………………………………………………………………

1

2

3

4

5

6

7

Say 3.        I believe the company has a great future…………………………………………………..

1

2

3

4

5

6

7

Stay 4.        I feel a strong sense of loyalty to the company……………………………………….. 1 2 3 4 5 6 7
Stay 5.        I rarely think about leaving this company to work somewhere else………….. 1 2 3 4 5 6 7
Serve 6.        This company inspires me to do my best work every day…………………………

1

2

3

4

5

6

7

Serve 7.        In order to help this company succeed I am always willing to put efforts beyond my normal requirements……………………………………………………………….

1

2

3

4

5

6

7

8.        I feel a strong sense of commitment to this company’s success……………….

1

2

3

4

5

6

7

9.        I would rate this company as amongst the most desirable companies to work in………………………………………………………………………………………………………

1

2

3

4

5

6

7

 

 

Job

Strongly
Disagree

Disagree

Slightly
Disagree

Slightly
Agree

Agree

Strongly
Agree

No Opinion

Overall Job 10.     I always feel excited and enthusiastic about my job………………………………

1

2

3

4

5

6

7

Job 11.     I have a clear understanding of how my job relates to the company’s goals………………………………………………………………………………………………………

1

2

3

4

5

6

7

Job 12.     My job responsibilities are clearly defined…………………………………………….

1

2

3

4

5

6

7

Job 13.     I get a sense of accomplishment from my work……………………………………… 1 2 3 4 5 6 7
Job 14.     I have the authority to make decisions necessary to do my job……………. 1 2 3 4 5 6 7
Job 15.     My views on job related issues are respected……………………………………….

1

2

3

4

5

6

7

Job 16.     I am encouraged to take reasonable risks in my job in order to increase the effectiveness in the organization…………………………………………………….. 1 2 3 4 5 6 7
Job 17.     My job makes good use of my skills and abilities………………………………….

1

2

3

4

5

6

7

Job 18.     Decisions get made without bureaucratic delay in this organization…….. 1 2 3 4 5 6 7
Job 19.     I have been able to draw a balance between my job and personal life……

1

2

3

4

5

6

7

Job 20.     I am encouraged to find smarter ways of doing my job

1

2

3

4

5

6

7

 

 

Performance Management

Strongly
Disagree

Disagree

Slightly
Disagree

Slightly
Agree

Agree

Strongly
Agree

No Opinion

Overall Perf. Mgmt. 21.     Our performance appraisal system is working effectively for me ……….

1

2

3

4

5

6

7

Perf.Mgmt. 22.     I have an opportunity to meaningfully participate in my KRA setting exercise………………………………………………………………………………………………

1

2

3

4

5

6

7

Perf.Mgmt. 23.     I have clearly defined goals and performance objectives…………………..

1

2

3

4

5

6

7

Perf.Mgmt. 24.     I get timely and accurate feedback on my performance and growth….. 1 2 3 4 5 6 7
Perf.Mgmt. 25.     The appraisal process is fair and transparent…………………………………….

1

2

3

4

5

6

7

Perf.Mgmt. 26.     The appraisal process is completely objective………………………………….. 1 2 3 4 5 6 7
Perf.Mgmt. 27.     Promotion decisions are directly linked to performance……………………..

1

2

3

4

5

6

7

 


 

 

Rewards and Recognition

Strongly
Disagree

Disagree

Slightly
Disagree

Slightly
Agree

Agree

Strongly
Agree

No Opinion

Overall R&R 28.     I receive adequate recognition (beyond compensation) for my contributions/ accomplishments…………………………………………….

1

2

3

4

5

6

7

R&R 29.     This company recognizes and honours performance……………..

1

2

3

4

5

6

7

R&R 30.     Excellence in performance and achievement of results are rewarded in time……………………………………………………………………..

1

2

3

4

5

6

7

R&R 31.     Recognition schemes in this organization go beyond annual increments…………………………………………………………………………….. 1 2 3 4 5 6 7
R&R 32.     The process of rewarding employees is clearly understood by me………………………………………………………………………………………….. 1 2 3 4 5 6 7
R&R 33.     Rewards and Recognition Schemes are fair and transparent….

1

2

3

4

5

6

7

 

 

Career and Personal Growth

Strongly
Disagree

Disagree

Slightly
Disagree

Slightly
Agree

Agree

Strongly
Agree

No Opinion

Overall Career & Pers Growth 34.     My future growth opportunities look good here…………………………..

1

2

3

4

5

6

7

Career & Pers Growth 35.     I feel my job is secure in the company , as long as I perform well….

1

2

3

4

5

6

7

Career & Pers Growth 36.     I am given ample opportunities to learn and grow in different areas

1

2

3

4

5

6

7

Career & Pers Growth 37.     I have the freedom to utilize my potential in different areas…………..

1

2

3

4

5

6

7

Career & Pers Growth 38.     This company provides adequate technical education to upgrade my knowledge and skills in the company……………………………………… 1 2 3 4 5 6 7
Career & Pers Growth 39.     The Company encourages job rotation as a development tool…….. 1 2 3 4 5 6 7
Career & Pers Growth 40.     I am confident of being able to achieve my career objectives in this company………………………………………………………………………………..

1

2

3

4

5

6

7

Career & Pers Grwth 41.     The Company gives me adequate training to improve my managerial and soft skills

1

2

3

4

5

6

7

 

 

Work Environment

Strongly
Disagree

Disagree

Slightly
Disagree

Slightly
Agree

Agree

Strongly
Agree

No Opinion

Overall Work Envmt. 42.     The physical working conditions are conducive for effective functioning ………………………………………………………………………………

1

2

3

4

5

6

7

Work Envmt. 43.     Hygiene and housekeeping are given high priority………………….. 1 2 3 4 5 6 7
Work Envmt. 44.     My Work place ( e.g Lighting , work station etc) lets me work efficiently………………………………………………………………………………….

1

2

3

4

5

6

7

Work Environ 45.     The IT and Telecommunication infrastructure supports my work adequately.

1

2

3

4

5

6

7

Work Environ 46.     Relocation between work locations/offices happens smoothly.

1

2

3

4

5

6

7

 

 

Fun at Work

Strongly
Disagree

Disagree

Slightly
Disagree

Slightly
Agree

Agree

Strongly
Agree

No Opinion

Overall Fun @ Work. 47.     There is enough fun and excitement at my workplace…………………………..

1

2

3

4

5

6

7

Fun @ Work 48.     The company organises adequate exciting events at the workplace……..

1

2

3

4

5

6

7

Fun @ Work 49.     I look forward to coming to work everyday………………………………………….. 1 2 3 4 5 6 7

 

 

Compensation

Strongly
Disagree

Disagree

Slightly
Disagree

Slightly
Agree

Agree

Strongly
Agree

No Opinion

Overall Compensation 50.     I am appropriately paid for the contributions I make to the company’s success……………………………………………………………….

1

2

3

4

5

6

7

Compensation 51.     My performance has significant impact on my salary……………

1

2

3

4

5

6

7

Compensation 52.     Salary for employees in the same role would approximately be the same across the organisation………………………………………….. 1 2 3 4 5 6 7

 

 

Policies and Procedures

Strongly
Disagree

Disagree

Slightly
Disagree

Slightly
Agree

Agree

Strongly
Agree

No Opinion

Overall Policies & Proc. 53.     The company’s policies and procedures create a positive work environment for me………………………

1

2

3

4

5

6

7

Policies & Proc. 54.     The work rules, policies and procedures are fair and consistently applied to all employees………….

1

2

3

4

5

6

7

Policies & Proc. 55.     In this company there is an effective system for handling employee grievances………………………….. 1 2 3 4 5 6 7
Policies & Proc. 56.     The reasons for changes in Policies and Procedures are explained well to employees………. 1 2 3 4 5 6 7
Policies & Proc. 57.     Communication from management on policies is fairly exhaustive…………………………………………………

1

2

3

4

5

6

7

Policies & Proc. 58.     Policies and procedures are periodically reviewed to meet with the business needs………………………..

1

2

3

4

5

6

7

 

 

 

 

Relationships at Work

Strongly
Disagree

Disagree

Slightly
Disagree

Slightly
Agree

Agree

Strongly
Agree

No Opinion

Overall Supervisor 59.     My supervisor provides all the support I need to do my job well…..

1

2

3

4

5

6

7

Supervisor 60.     My superior provides guidance and takes keen interest in my development…………………………………………………………………………………..

1

2

3

4

5

6

7

Supervisor 61.     My superior provides clear direction and priorities for the department…………………………………………………………………………………….. 1 2 3 4 5 6 7
Supervisor 62.     My superior provides timely guidance to enable me to do the job effectively……………………………………………………………………………………… 1 2 3 4 5 6 7
Supervisor 63.     My superior encourages teamwork and co-operation within the department……………………………………………………………………………………..

1

2

3

4

5

6

7

Supervisor 64.     My superior is accessible and keeps the team informed about important things relevant to work area……………………………………………

1

2

3

4

5

6

7

Colleagues 65.     My colleagues are supportive and cooperative……………………………..

1

2

3

4

5

6

7

Colleagues 66.     I can discuss work related issues at an informal level with my peers

1

2

3

4

5

6

7

 

 

Senior Management

Strongly
Disagree

Disagree

Slightly
Disagree

Slightly
Agree

Agree

Strongly
Agree

No Opinion

Overall Sr. Mgmt. 67.     I see strong evidence of effective leadership from senior management……………………………………………………………………

1

2

3

4

5

6

7

Sr. Mgmt. 68.     Senior management provides strong business leadership

1

2

3

4

5

6

7

Sr. Mgmt. 69.     Senior management communicates a clear vision of where the company should be………………………………………………….. 1 2 3 4 5 6 7
Sr. Mgmt. 70.     Senior management adequately empowers the next level of management………………………………………………………………. 1 2 3 4 5 6 7
Sr. Mgmt. 71.     Senior management gives recognition for good performance……………………………………………………………………

1

2

3

4

5

6

7

Sr. Mgmt. 72.     Senior management considers employee interests when taking business decisions………………………………………………

1

2

3

4

5

6

7

Sr. Mgmt. 73.     Senior management encourages new ideas and innovation at the workplace……………………………………………

1

2

3

4

5

6

7

 

 

Communication

Strongly
Disagree

Disagree

Slightly
Disagree

Slightly
Agree

Agree

Strongly
Agree

No Opinion

Overall Communication 74.     Overall, my communication needs are being met…………………………..

1

2

3

4

5

6

7

Communication 75.     I have a clear understanding of the organization’s vision, mission and goals………………………………………………………………………………………

1

2

3

4

5

6

7

Communication 76.     I have a clear understanding of the future direction of this company………………………………………………………………………………………. 1 2 3 4 5 6 7
Communication 77.     Employees in my department freely share information with each other…………………………………………………………………………………………….. 1 2 3 4 5 6 7
Communication 78.     There is good communication among functions in the company….

1

2

3

4

5

6

7

Communication 79.     I am satisfied with the information that I receive from the management on what is going on in the company………………………..

1

2

3

4

5

6

7

Communication 80.     I have the freedom to express my views even though they might contradict the views of my superior………………………………………………

1

2

3

4

5

6

7

Communication 81.     I feel that the results of this survey will be used constructively in this company………………………………………………………………………………..

1

2

3

4

5

6

7

 

 

Overall Satisfaction

Strongly
Disagree

Disagree

Slightly
Disagree

Slightly
Agree

Agree

Strongly
Agree

No Opinion

Overall Satisfaction 82.     Overall, as an employee of this company, I am satisfied…….

1

2

3

4

5

6

7

 

 

Section B- Descriptive Information

 

 

What do you like best about working for, in this company?

 

 

 

 

What do you dislike about working for, in this company?

 

 

 

 

One suggestion, that you would like the organisation to work on

 

 

 

Section C – Background Information

 

 

This information is being collected to determine whether employee perceptions differ across functions, department, geographic locations and across other demographic groups. Please complete this section by circling the number that applies to you for each item.

DEPARTMENT / DIVISION  (please tick or write)

 

 

 

 

 

Commercial

 

Legal

 

HR

 

 

Marketing

 

Manufacturing

 

Others…(Specify)

 

LOCATION (tick or write)

Kolkata

 

Mumbai

 

Delhi

 

Chennai

 

Others….(Specify)

 

 


LEVELS

Leadership

1

Senior Management

2

Middle Management

3

Junior Management –

4

 

Click Here To Download Employee Satisfaction Survey Standard

Search Sample Formats:

Be the first to comment - What do you think?
Posted by Hrformats - June 28, 2012 at 6:21 AM

Categories: HR   Tags: , , ,

Employee Satisfaction Survey

I have Attached Employee Satisfaction Survey

             EMPLOYEE’S SATISFACTION SURVEY

Name (Optional):
Desgn:
INSTRUCTIONS: In the following pages there are some points related  to the culture and environement of your organisation. Each point have five possible responses. Tick (ü) the response you feel most appropriate in our organisation. Your free and frank response will be appreciated. Your point of view will be kept confidential and     willbe used for general analysis. 
 CONCENTRATION NO. 1: SUPERIOR-SUBORDINATE RELATIONSHIPS
1 MUTUAL DISCUSSION 1(    )   2(    )   3(     )   4(     )   5(     )
2 TEAM WORK 1(    )   2(    )   3(     )   4(     )   5(     )
3 TRUST MUTUALLY 1(    )   2(    )   3(     )   4(     )   5(     )
4 GOOD COMMUNICATION 1(    )   2(    )   3(     )   4(     )   5(     )
5 RESPECT TO SUGGESTIONS 1(    )   2(    )   3(     )   4(     )   5(     )
6 ENCOURAGEMENT. 1(    )   2(    )   3(     )   4(     )   5(     )
RECOMMENDATIONS
 CONCENTRATION NO. 2: POLICIES & GOALS
7 CLARITY OF ORGANISATIONAL POLICIES 1(    )   2(    )   3(     )   4(     )   5(     )
8 CLARITY OF ORGANISATION GOALS 1(    )   2(    )   3(     )   4(     )   5(     )
9 CLARITY OF INDIVIDUAL GOALS 1(    )   2(    )   3(     )   4(     )   5(     )
10 YOUR’S CONTRIBUTION 1(    )   2(    )   3(     )   4(     )   5(     )
11 SUPERIOR’S CONTRIBUTION 1(    )   2(    )   3(     )   4(     )   5(     )
RECOMMENDATIONS
 CONCENTRATION NO. 3: ORGANISATION CULTURE & WELFARE ACTIVITIES
12 ORGANISATION CULTURE 1(    )   2(    )   3(     )   4(     )   5(     )
13 LEARNING CONDITIONS 1(    )   2(    )   3(     )   4(     )   5(     )
14 WELFARE ACTIVITIES (CANTEEN ETC) 1(    )   2(    )   3(     )   4(     )   5(     )
RECOMMENDATIONS
 CONCENTRATION NO. 4: MOTIVATION
15 TRAINING & DEVELOPMENT ACTIVITIES 1(    )   2(    )   3(     )   4(     )   5(     )
16 PERFORMANCE APPRAISAL 1(    )   2(    )   3(     )   4(     )   5(     )
17 LONG SERVICE AWARDS 1(    )   2(    )   3(     )   4(     )   5(     )
18 OCCASIONAL GIFTS 1(    )   2(    )   3(     )   4(     )   5(     )
19 REWARDS FOR PERFORMANCE 1(    )   2(    )   3(     )   4(     )   5(     )
20 WORKING CONDITIONS 1(    )   2(    )   3(     )   4(     )   5(     )
21 RECOGNITION/APPRECIATION PROG. 1(    )   2(    )   3(     )   4(     )   5(     )
22 EMPLOYEE PARTCIPATION SCHEMES 1(    )   2(    )   3(     )   4(     )   5(     )
23 SALARY STRUCTURE 1(    )   2(    )   3(     )   4(     )   5(     )
24 FREEDOM TO WORK 1(    )   2(    )   3(     )   4(     )   5(     )
25 PERSONNEL MOTIVATION FACTOR 1(    )   2(    )   3(     )   4(     )   5(     )
RECOMMENDATIONS
 CONCENTRATION NO. 5: SAFETY
26 SAFETY & FIRE TRAINING 1(    )   2(    )   3(     )   4(     )   5(     )
27 SAFETY & FIRE EQUIPMENTS 1(    )   2(    )   3(     )   4(     )   5(     )
28 SAFETY CONCIOUSNESS 1(    )   2(    )   3(     )   4(     )   5(     )
RECOMMENDATIONS
TOTAL  POINTS                ::::::
OVERALL ASSESSMENT   :::::
(To be filled by HRD department)
Note:    (A)    1, 2, 3, 4, 5 denotes No. Of Marks
Where 5 denotes Maximum marks
And 1 denotes Minimum marks
            ( B)   Form will be raised in April/May every year for last year period.
            (C)   Overall assessment will be given to Top Management in July/August every year.

 

Click Here To Download Employee Satisfaction Survey

Be the first to comment - What do you think?
Posted by Hrformats - May 15, 2012 at 6:42 AM

Categories: HR   Tags: , ,

Employee Satisfaction Survey Standard

I have Attached Employee Satisfaction Survey Standard

EMPLOYEE

ENGAGEMENT

SURVEY

 

 

 

 

 

 

 

 

 

 

 

 

 


INSTRUCTIONS FOR EMPLOYEE ENGAGEMENT SURVEY

 

The objective of the survey is to obtain employee opinion on various issues of concern related to the job and the organization. The questionnaire is divided into 4 sections:

 

SECTION A – Organizational Survey

This section consists of THIRTEEN broad parameters, and statements under each parameter. You are requested to encircle the number (1/2/3/4/5/6) which best describes your attitude towards a particular statement.

Rating Scale: A six-point rating scale is used, where

1 – Strongly Disagree                                                          2 – Disagree

3 – Somewhat Disagree                                                       4 – Somewhat Agree

5 – Agree                                                                               6 – Strongly Agree

For each statement, select the response that best represents your opinion. If you don’t have an opinion or knowledge about a certain question, or if it doesn’t apply to you, circle on ‘No Opinion’ option.

SECTION B – Descriptive Questions

This section contains three open-ended questions, to ascertain employee opinions and views on the organisation

 

SECTION C – Background Information

This section deals with demographic details pertaining to the respondent

 

Section A – Organizational Survey

 

 

 

 


Employee Commitment (Pride)

Strongly
Disagree

Disagree

Slightly
Disagree

Slightly
Agree

Agree

Strongly
Agree

No Opinion

  1.        I feel proud to be a part of this organization……………………………………………..

1

2

3

4

5

6

7

Say 2.        I would recommend this organisation to my friends or family members as a good place to work……………………………………………………………………………………

1

2

3

4

5

6

7

Say 3.        I believe the company has a great future…………………………………………………..

1

2

3

4

5

6

7

Stay 4.        I feel a strong sense of loyalty to the company……………………………………….. 1 2 3 4 5 6 7
Stay 5.        I rarely think about leaving this company to work somewhere else………….. 1 2 3 4 5 6 7
Serve 6.        This company inspires me to do my best work every day…………………………

1

2

3

4

5

6

7

Serve 7.        In order to help this company succeed I am always willing to put efforts beyond my normal requirements……………………………………………………………….

1

2

3

4

5

6

7

  8.        I feel a strong sense of commitment to this company’s success……………….

1

2

3

4

5

6

7

  9.        I would rate this company as amongst the most desirable companies to work in………………………………………………………………………………………………………

1

2

3

4

5

6

7

 

 

Job

Strongly
Disagree

Disagree

Slightly
Disagree

Slightly
Agree

Agree

Strongly
Agree

No Opinion

Overall Job 10.     I always feel excited and enthusiastic about my job………………………………

1

2

3

4

5

6

7

Job 11.     I have a clear understanding of how my job relates to the company’s goals………………………………………………………………………………………………………

1

2

3

4

5

6

7

Job 12.     My job responsibilities are clearly defined…………………………………………….

1

2

3

4

5

6

7

Job 13.     I get a sense of accomplishment from my work……………………………………… 1 2 3 4 5 6 7
Job 14.     I have the authority to make decisions necessary to do my job……………. 1 2 3 4 5 6 7
Job 15.     My views on job related issues are respected……………………………………….

1

2

3

4

5

6

7

Job 16.     I am encouraged to take reasonable risks in my job in order to increase the effectiveness in the organization…………………………………………………….. 1 2 3 4 5 6 7
Job 17.     My job makes good use of my skills and abilities………………………………….

1

2

3

4

5

6

7

Job 18.     Decisions get made without bureaucratic delay in this organization…….. 1 2 3 4 5 6 7
Job 19.     I have been able to draw a balance between my job and personal life……

1

2

3

4

5

6

7

Job 20.     I am encouraged to find smarter ways of doing my job

1

2

3

4

5

6

7

 

 

Performance Management

Strongly
Disagree

Disagree

Slightly
Disagree

Slightly
Agree

Agree

Strongly
Agree

No Opinion

Overall Perf. Mgmt. 21.     Our performance appraisal system is working effectively for me ……….

1

2

3

4

5

6

7

Perf.Mgmt. 22.     I have an opportunity to meaningfully participate in my KRA setting exercise………………………………………………………………………………………………

1

2

3

4

5

6

7

Perf.Mgmt. 23.     I have clearly defined goals and performance objectives…………………..

1

2

3

4

5

6

7

Perf.Mgmt. 24.     I get timely and accurate feedback on my performance and growth….. 1 2 3 4 5 6 7
Perf.Mgmt. 25.     The appraisal process is fair and transparent…………………………………….

1

2

3

4

5

6

7

Perf.Mgmt. 26.     The appraisal process is completely objective………………………………….. 1 2 3 4 5 6 7
Perf.Mgmt. 27.     Promotion decisions are directly linked to performance……………………..

1

2

3

4

5

6

7

 


 

 

Rewards and Recognition

Strongly
Disagree

Disagree

Slightly
Disagree

Slightly
Agree

Agree

Strongly
Agree

No Opinion

Overall R&R 28.     I receive adequate recognition (beyond compensation) for my contributions/ accomplishments…………………………………………….

1

2

3

4

5

6

7

R&R 29.     This company recognizes and honours performance……………..

1

2

3

4

5

6

7

R&R 30.     Excellence in performance and achievement of results are rewarded in time……………………………………………………………………..

1

2

3

4

5

6

7

R&R 31.     Recognition schemes in this organization go beyond annual increments…………………………………………………………………………….. 1 2 3 4 5 6 7
R&R 32.     The process of rewarding employees is clearly understood by me………………………………………………………………………………………….. 1 2 3 4 5 6 7
R&R 33.     Rewards and Recognition Schemes are fair and transparent….

1

2

3

4

5

6

7

 

 

Career and Personal Growth

Strongly
Disagree

Disagree

Slightly
Disagree

Slightly
Agree

Agree

Strongly
Agree

No Opinion

Overall Career & Pers Growth 34.     My future growth opportunities look good here…………………………..

1

2

3

4

5

6

7

Career & Pers Growth 35.     I feel my job is secure in the company , as long as I perform well….

1

2

3

4

5

6

7

Career & Pers Growth 36.     I am given ample opportunities to learn and grow in different areas

1

2

3

4

5

6

7

Career & Pers Growth 37.     I have the freedom to utilize my potential in different areas…………..

1

2

3

4

5

6

7

Career & Pers Growth 38.     This company provides adequate technical education to upgrade my knowledge and skills in the company……………………………………… 1 2 3 4 5 6 7
Career & Pers Growth 39.     The Company encourages job rotation as a development tool…….. 1 2 3 4 5 6 7
Career & Pers Growth 40.     I am confident of being able to achieve my career objectives in this company………………………………………………………………………………..

1

2

3

4

5

6

7

Career & Pers Grwth 41.     The Company gives me adequate training to improve my managerial and soft skills

1

2

3

4

5

6

7

 

 

Work Environment

Strongly
Disagree

Disagree

Slightly
Disagree

Slightly
Agree

Agree

Strongly
Agree

No Opinion

Overall Work Envmt. 42.     The physical working conditions are conducive for effective functioning ………………………………………………………………………………

1

2

3

4

5

6

7

Work Envmt. 43.     Hygiene and housekeeping are given high priority………………….. 1 2 3 4 5 6 7
Work Envmt. 44.     My Work place ( e.g Lighting , work station etc) lets me work efficiently………………………………………………………………………………….

1

2

3

4

5

6

7

Work Environ 45.     The IT and Telecommunication infrastructure supports my work adequately.

1

2

3

4

5

6

7

Work Environ 46.     Relocation between work locations/offices happens smoothly.

1

2

3

4

5

6

7

 

 

Fun at Work

Strongly
Disagree

Disagree

Slightly
Disagree

Slightly
Agree

Agree

Strongly
Agree

No Opinion

Overall Fun @ Work. 47.     There is enough fun and excitement at my workplace…………………………..

1

2

3

4

5

6

7

Fun @ Work 48.     The company organises adequate exciting events at the workplace……..

1

2

3

4

5

6

7

Fun @ Work 49.     I look forward to coming to work everyday………………………………………….. 1 2 3 4 5 6 7

 

 

Compensation

Strongly
Disagree

Disagree

Slightly
Disagree

Slightly
Agree

Agree

Strongly
Agree

No Opinion

Overall Compensation 50.     I am appropriately paid for the contributions I make to the company’s success……………………………………………………………….

1

2

3

4

5

6

7

Compensation 51.     My performance has significant impact on my salary……………

1

2

3

4

5

6

7

Compensation 52.     Salary for employees in the same role would approximately be the same across the organisation………………………………………….. 1 2 3 4 5 6 7

 

 

Policies and Procedures

Strongly
Disagree

Disagree

Slightly
Disagree

Slightly
Agree

Agree

Strongly
Agree

No Opinion

Overall Policies & Proc. 53.     The company’s policies and procedures create a positive work environment for me………………………

1

2

3

4

5

6

7

Policies & Proc. 54.     The work rules, policies and procedures are fair and consistently applied to all employees………….

1

2

3

4

5

6

7

Policies & Proc. 55.     In this company there is an effective system for handling employee grievances………………………….. 1 2 3 4 5 6 7
Policies & Proc. 56.     The reasons for changes in Policies and Procedures are explained well to employees………. 1 2 3 4 5 6 7
Policies & Proc. 57.     Communication from management on policies is fairly exhaustive…………………………………………………

1

2

3

4

5

6

7

Policies & Proc. 58.     Policies and procedures are periodically reviewed to meet with the business needs………………………..

1

2

3

4

5

6

7

 

 

 

 

 

 

 

 

 

Relationships at Work

Strongly
Disagree

Disagree

Slightly
Disagree

Slightly
Agree

Agree

Strongly
Agree

No Opinion

Overall Supervisor 59.     My supervisor provides all the support I need to do my job well…..

1

2

3

4

5

6

7

Supervisor 60.     My superior provides guidance and takes keen interest in my development…………………………………………………………………………………..

1

2

3

4

5

6

7

Supervisor 61.     My superior provides clear direction and priorities for the department…………………………………………………………………………………….. 1 2 3 4 5 6 7
Supervisor 62.     My superior provides timely guidance to enable me to do the job effectively……………………………………………………………………………………… 1 2 3 4 5 6 7
Supervisor 63.     My superior encourages teamwork and co-operation within the department……………………………………………………………………………………..

1

2

3

4

5

6

7

Supervisor 64.     My superior is accessible and keeps the team informed about important things relevant to work area……………………………………………

1

2

3

4

5

6

7

Colleagues 65.     My colleagues are supportive and cooperative……………………………..

1

2

3

4

5

6

7

Colleagues 66.     I can discuss work related issues at an informal level with my peers

1

2

3

4

5

6

7

 

 

Senior Management

Strongly
Disagree

Disagree

Slightly
Disagree

Slightly
Agree

Agree

Strongly
Agree

No Opinion

Overall Sr. Mgmt. 67.     I see strong evidence of effective leadership from senior management……………………………………………………………………

1

2

3

4

5

6

7

Sr. Mgmt. 68.     Senior management provides strong business leadership

1

2

3

4

5

6

7

Sr. Mgmt. 69.     Senior management communicates a clear vision of where the company should be………………………………………………….. 1 2 3 4 5 6 7
Sr. Mgmt. 70.     Senior management adequately empowers the next level of management………………………………………………………………. 1 2 3 4 5 6 7
Sr. Mgmt. 71.     Senior management gives recognition for good performance……………………………………………………………………

1

2

3

4

5

6

7

Sr. Mgmt. 72.     Senior management considers employee interests when taking business decisions………………………………………………

1

2

3

4

5

6

7

Sr. Mgmt. 73.     Senior management encourages new ideas and innovation at the workplace……………………………………………

1

2

3

4

5

6

7

 

 

Communication

Strongly
Disagree

Disagree

Slightly
Disagree

Slightly
Agree

Agree

Strongly
Agree

No Opinion

Overall Communication 74.     Overall, my communication needs are being met…………………………..

1

2

3

4

5

6

7

Communication 75.     I have a clear understanding of the organization’s vision, mission and goals………………………………………………………………………………………

1

2

3

4

5

6

7

Communication 76.     I have a clear understanding of the future direction of this company………………………………………………………………………………………. 1 2 3 4 5 6 7
Communication 77.     Employees in my department freely share information with each other…………………………………………………………………………………………….. 1 2 3 4 5 6 7
Communication 78.     There is good communication among functions in the company….

1

2

3

4

5

6

7

Communication 79.     I am satisfied with the information that I receive from the management on what is going on in the company………………………..

1

2

3

4

5

6

7

Communication 80.     I have the freedom to express my views even though they might contradict the views of my superior………………………………………………

1

2

3

4

5

6

7

Communication 81.     I feel that the results of this survey will be used constructively in this company………………………………………………………………………………..

1

2

3

4

5

6

7

 

 

Overall Satisfaction

Strongly
Disagree

Disagree

Slightly
Disagree

Slightly
Agree

Agree

Strongly
Agree

No Opinion

Overall Satisfaction 82.     Overall, as an employee of this company, I am satisfied…….

1

2

3

4

5

6

7

 

 

Section B- Descriptive Information

 

 

 

 

What do you like best about working for, in this company?

 

 

 

 

 

 

What do you dislike about working for, in this company?

 

 

 

 

 

 

 

One suggestion, that you would like the organisation to work on

 

 

 

 

 

 

Section C – Background Information

 

 

 

 

This information is being collected to determine whether employee perceptions differ across functions, department, geographic locations and across other demographic groups. Please complete this section by circling the number that applies to you for each item.

DEPARTMENT / DIVISION  (please tick or write)

 

 

 

 

 

 

 

 

 

 

Commercial

 

Legal

 

HR

 

 

 

Marketing

 

Manufacturing

 

Others…(Specify)

 

LOCATION (tick or write)

Kolkata

 

Mumbai

 

Delhi

 

Chennai

 

Others….(Specify)

 

 

 

 

 

 

 

 

 

LEVELS

Leadership

1

Senior Management

2

Middle Management

3

Junior Management –

4

 Click Here To Download Employee Satisfaction Survey Standard

Be the first to comment - What do you think?
Posted by Hrformats - May 15, 2012 at 6:39 AM

Categories: HR   Tags: , , ,

Employee Satisfaction Survery

 I have Attached Employee Satisfaction Survery

Company Name
New Employee @ 60 days

Employee Name__________________          Position__________________
Department__________________          Date of Hire__________________
Manager’s Name__________________          Date of Meeting __________________
___________________________________________________________________________

1.       What has your experience been like working for the company so far?
1= very positive experience 2 = somewhat positive experience
3 = positive experience 4= negative experience
Please explain:

2.       Do you understand your current benefits package?
yes
no Clarifications:

3.       Have you reviewed the Employee Handbook?
yes
no

4.       Any questions or concerns regarding the Employee Handbook? Clarifications:

5.       Do you feel that you have a good understanding of what is expected from you in your job?
yes
no Please explain:

6.       If applicable: Have you started the Excellence training program?
yes
no

o        How many lessons have you completed?

o        How would you rate the Excellence training program?

o        Any suggestions or changes?

 

7.       Are there specific training you need to perform you job?

8.       What do you like best about your new job?

9.       What do you like least about your new job?

10.   How are you doing in terms of meeting your goals and objectives?

11.   How do you think you are doing?

12.   Who do you consider to be your internal clients for the goods and services you provide?
(Stress: Customer Focus, Importance of gathering feedback)

13.   Have you had the opportunity to ask your clients for feedback on your performance? Please explain.

14.   Are you getting the necessary resources (i.e. systems, materials) to do your job?

yes
no
Please explain.

15.   Do you have any concerns about your job that we should discuss?
yes
no
Please explain.

16.   If yes, have you already discussed these issues with your manager? Results?
(Stress: importance of going to manager, establishing this relationship)

17.   Do you have any additional questions, comments or suggestions today regarding your experience at the company?

18.   Do you have any concerns of questions since we last met?

19.   If applicable, was there anything that prevented you from being delighted in your previous work experiences?
(Try to discover the actual reasons that caused them to leave previous jobs)

20.   Is there anything we are doing here that is preventing you from being delighted?

21.   What has delighted you in your previous work experiences?

 

 

 

90-Day New Employee Meeting Questionnaire

I appreciate you taking the time to meet with me. We believe talking with new employees can help us learn what we, as an organization, are doing that is helping or interfering with you becoming a productive and happy COMPANY team member. Your responses will not become part of your Employment file. Unless you tell me that I can “quote” you your answers will be anonymously added to any summary report we compile. However, if you were to tell me about something that is or could be harassment or improper behavior I would have to talk with the appropriate parties.

NAME/Title:_____________________ DATE OF HIRE: ________________

 

SUPERVISOR:  ___________________ DATE:  ___________________

 

VP AREA/DIVISION:  _____________ INTERVIEWER:  ____________

1.             Is your job what you thought it would be?

2.             ___________________________________________________________________

3.             Challenging?___  Interesting?___   OK Working conditions?___

4.             Any positive or negative surprises? ____________________________________

5.             _____________________________________________________________________.

6.

7.             How are you getting along with your supervisor and co-workers?

8.             ___________________________________________________________________

9.             ___________________________________________________________________

10.          __________________________________________________________________

11.          __________________________________________________________________.

12.          Have you established or been given specific goals and performance

13.          expectations?

14.          Goals ____Performance Expectations___ Are they realistic? Yes___   No___

15.          The top 2-3 are:  ____________________________________________________

16.          _____________________________________________________________________

17.          __________________________________________________________________

18.          Any concerns about them?_____________________________________________.

19.

20.          What do you like most and least about working for our COMPANY?

21.          ___________________________________________________________________

22.          ___________________________________________________________________

23.          ___________________________________________________________________

24.          __________________________________________________________________.

25.          How is your workload?

26.          ___________________________________________________________________

27.          ___________________________________________________________________

28.          ___________________________________________________________________

29.          ___________________________________________________________________

30.          __________________________________________________________________.

31.          Do you have discussions with your manager about your

32.          performance and/or work objectives?  Yes__  No__

33.          How often? ________  Has it been helpful? Yes__ No__

34.          ___________________________________________________________________

35.          Would you want there to be More___ Less__ or the Same___

36.          amount of performance feedback from your supervisor?

37.          _____________________________

38.          Comments:_________________________________________________________.

39.          Have you received any training at this COMPANY?  Yes__ No___

40.          What was it? ______________________________________________________

41.          ___________________________________________________________________

42.          How would you rate the training?  Helpful__ Not helpful___

43.          Comments:_________________________________________________________.

44.          What do you know now that you wished someone would have told you

45.          when you first started?

46.          ________________________________________________________

47.          ___________________________________________________________________

48.          What questions do you have that have not yet been answered?

49.          ___________________________________________________________________

50.          ___________________________________________________________________

51.          __________________________________________________________________.

52.          Is there anything hindering you as you try to accomplish your job?

53.          Yes__ No___

54.          If yes, tell me about it.  _____________________________________________

55.          __________________________________________________________________

56.          ___________________________________________________________________

57.          How do you think it should be dealt with? _________________________

58.          ___________________________________________________________________

59.          __________________________________________________________________.

60.          Is there anything you want to tell me that I have not asked about?

61.          ___________________________________________________________________

62.          ___________________________________________________________________

63.          ___________________________________________________________________

64.          __________________________________________________________________.

65.          Is it ok for me to use your name when summarizing comments

66.          from this meeting? Yes___ No___

 

 

The 60-Day New Employee Survey

One of the best sources of knowledge and innovation is new employees. We want to know what you’ve learned about Food For Thought and how you think it can be improved. Please use extra paper where needed.

 

1. Background

Name:                                 Position Title:

Date of Hire:                        Name of Current Department

2. Job Description

Please describe in your own words the three most important things

you do in your job:

1.

2.

3.

How is your workload?    __________________

_______________________________

 

Name the three most enjoyable aspects of your job:

1.

2.

3.

Name the three least enjoyable aspects of your job:

1.

2.

3.

3. Hiring Process

Was the job for which you were hired accurately described during

the hiring process?

Yes                       No                           Comment

What improvements can be made in the company’s hiring process

so that we can hire better employees?

 

4.  Orientation and Training

How can Food For Thought improve the orientation process that

introduces new employees to the company’s operations, personnel,

products and services?

What can Food For Thought do to provide you with skills training

so that you can excel at your job?

____________________________________________________________

What do you know now that you wish someone would have told

you when you first started?

______________________________________________________

______________________________________________________

5.  Communication

How are you getting along with your supervisor and co-workers?

______________________________________________________________

Do you have specific goals and performance expectations?Yes No

If so, the top 2-3 are:  ______________________________

Any concerns about them?

6. Company Policies and Procedures

Are you unclear about any company policies or procedures as

set forth in the employee handbook or by your supervisor?Yes No

If so, please indicate any questions you may have:

7. Comments

If you are aware of any possible improvements to the way we run

our business, please give us your comments or suggestions:

Thank you!

Signature:                           Date:

 

Click Here To Download Employee Satisfaction Survey

Search Sample Formats:

Be the first to comment - What do you think?
Posted by Hrformats - April 26, 2012 at 10:28 AM

Categories: HR   Tags: , ,

Job Satisfaction Survey

                                                                                                                    ABC

 

The information given by you will be kept confidential and used for research purpose only.

Part – I

 

  1. My Age is

___25 years below      ___ 25 – 35 years     ___ 35 – 45 Years    __45 years & above

 

  1. My Monthly earning  is

 

___ Rs.3000 & above   ___5000 & above    ___ 8000 & above   __12 & above

 

  1. I have worked for the company Approximately

 

___ Under 1 year      ___ 1 – 3 years ___ 3 – 7 years ___ 7 years & above

 

 

Part – II

JOB SATISFACTION OF THE EMPLOYEES

 

Please go through the statement and respond to the way you feel honestly as follows by tick on the appropriate column.

 

 

  1. I get due recognition for doing a good job

 

___ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

  1. I am very much interested to do the work which is interesting and well liked by me.

___ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

  1.        The Physical working conditions and atmospheric conditions – Lighting conditions are well maintained.

___ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

 

 

  1. My supervisor help me to solve work related problems

___ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

 

 

  1. My superior appreciates good work done by me.

__ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

 

  1. My superior often cares of my personal problems

___ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

 

  1. My Pay is adequate to lead a better life.

___ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

 

  1. The pay I get is adequate and matches with my performance

 

___ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

 

 

  1. The management takes interest in promoting welfare schemes

___ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

 

 

 

  1. I feel this company shows high regards for the employee values.

___ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

 

 

  1. I feel very loyal to this organization.

___ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

 

 

  1. In My job I have adequate freedom to express with new ways of doing things.

___ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

 

  1. My good ideas are dropped due to paper work & procedures.

___ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

 

  1. Views Expressed by me in this Organization are taken seriously & listened to.

___ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

 

  1. I feel stressed because of conflicting work demands from superiors.

___ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

 

16.My Job offers me enough opportunities to acquire new competencies ( Knowledge

, skills and Etc.)

___ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

 

  1. There is lack of motivation in my job by my superior.

___ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

 

  1. My superior yells before my colleagues when I make mistake or fail to do

Something.

 

___ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

 

  1.        I am been overloaded because of the nature of my job.

___ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

 

 

 

  1. I am occupied for full 9 hours a day in my job.

___ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

 

  1.       My growth in this organization is in terms of pay not in terms of position & responsibility.

___ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

 

  1. Do you feel that you do not have those qualities, which other have?

___ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

 

  1. Does your Job provide you sufficient time for rest and recreation?

___ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

 

  1. Do you think in case of emergency (such as illness or marriage) your management would help you?

___ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

 

  1.          Does your fellow colleague help you?

___ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

 

  1. Do you think you can earn better on some other Job?

___ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

 

  1.         Do you work with good tools, equipments and materials and with latest technology?

__ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

 

 

 

 

  1.         Do you think that you can place your problem in front of your superior without any hesitation?

___ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

 

  1.         Do you daily have to perform the same job repeatedly?

___ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

 

  1. Do most of the people misunderstand you?

 

__ strongly agree ___agree ___Either agree or disagree

___ Disagree         ___ strongly dis- agree

 

 

WHAT CHANGES SHOULD BE BROUGHT ABOUT YOUR JOB TO MAKE IT MORE SATISFACTORY?

 

_____________________________________________________________________

THANK YOU !

 Click Here To Download Job Satisfaction Survey

Be the first to comment - What do you think?
Posted by Hrformats - December 31, 2011 at 5:23 AM

Categories: HR   Tags: , ,

Employee Satisfaction Survey Questionnaire

I am attaching a couple of questionnaires.

Click Here To Download Emp Satisfaction Survey 1

Click Here To Download Emp Satisfaction Survey 2

Click Here To Download Employee Satisfaction Questionnaire 3

3 comments - What do you think?
Posted by Hrformats - September 9, 2011 at 8:20 AM

Categories: Questionnaire   Tags: , , ,