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Creative Problem Solving Techniques Among HR Professional

 I have attached Creative problem solving Techniques among HR professional questionnaire.

MADRAS SCHOOL OF SOCIAL WORK

A STUDY ON CREATIVE PROBLEM SOLVING AMONG HR PROFESSIONALS

            This  initiative by the HR trainee is to study the HR Professionals’ views on Creative Problem Solving skills. The fair and honest reply of yours will lead to the effective study and knowledge on the subject. The information provided will be maintained confidentially.

Prepared by: B. Joseph Julyan John Amudhan.

Part A – General information

  1. 1.      Name:
  2. 2.      Age:(in years)
  3. 3.      Gender:
  4. 4.      Educational Qualification:
  5. 5.      Designation:
  6. 6.      Industry:
  7. 7.      Work Experience in the present organization:(in years)

Part B – Creative Problem Solving Skills &

 HR Professionals:

Select your answer by putting a Star mark (*) at the end of your option.

  1. What do you understand by ‘Creative Problem Solving’ ?
    1. Following procedures systematically.
    2. Thinking different from normal procedures.
    3. Modifying the procedures with creativity.
    4. Connecting apparently disparate ideas.

 

  1. According to you, how important is CPS to business?
    1. Important in all levels of Business
    2. Its applicable only till the planning level but, not so practical.
    3. It can be used for fun and leisure activities but not in a serious business.
    4. Its not so important to business.

 

 

 

 

  1. Which area in HR requires the application of CPS more importantly?
    1. Planning
    2. Organizing
    3. Directing
    4. Controlling
    5. Do you agree that Creativity is essential for problem solving?
      1. Strongly agree
      2. Agree
      3. Neither agree nor disagree
      4. Disagree
      5. Strongly Disagree

 

  1. CPS is a effective/ successful tool for HR profession?
    1. Strongly agree
    2. Agree
    3. Neither agree nor disagree
    4. Disagree
    5. Strongly Disagree

 

  1. CPS in business helps to have a competitive edge over others?
    1. Strongly agree
    2. Agree
    3. Neither agree nor disagree
    4. Disagree
    5. Strongly Disagree

Part c : Creative problem solving

Answer the following questions by putting a star (*) mark in the given box at the end of each questions:

SA                   – Strongly Agree,                                            

A                     – Agree,

N.A. N. DA     – Neither Agree Nor Disagree,

SD                   – Strongly Disagree

 

S. No

Questions

 SA A N.A.N.D D SD
1 The fear of making mistake effects many of the decisions I make.
2 I am comfortable with the first ‘Right Idea’, and I don’t look beyond that.
3 I have curiosity towards learning new things.
4 I prefer to work with people whose ideas are practical and down-to-earth rather than creative.
5 I believe that the old ways of doing things are the best ways.
6 When confronted with a problem I like to investigate new possibilities.
7 Any change in the usual process makes me feel uncomfortable.
8 Problem solving is a serious matter and there is no place for fun and humor.
9 Even if someone else’s way of doing a task is more efficient than mine, I prefer sticking to my method.
10 Asking for other people’s ideas about how to solve  a problem is a sign of a lack of skill on my part.
11 I could imagine and visualize the solutions to problems and its impacts.
12 Making a quick or ‘on the spot’ decision makes me uncomfortable.
13 When others get stuck, I am able to think of new solutions to problems.
14 After I’ve made decision, I find myself wishing I had chosen differently.
15 When I have a lot of options to choose from, I have difficulty deciding which one is the best.
16 Do you encourage solutions to problems that arise accidently in the middle of  some other work.
17 I believe in my skills and abilities.
18 I think ‘outside the box’.
19 I get discouraged easily when facing problem.
20 I’m not sure if I’ve done a good job unless someone else points it out.

 

 

Part D – Creative Problem Solving in Practice

 

  1. Can you narrate any instance wherein you solved an issue / concern  creatively?

 

  1. Please specify how you have managed your work pressure creatively in the recent past?

 

  1. Can you narrate any creative solution that you provided which was well-received by the management and business?

 Click Here To Download Creative Problem Solving

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Posted by Hrformats - August 7, 2012 at 5:58 AM

Categories: HR   Tags: , ,

Creative problem solving Techniques Among HR professionals

I have attached questionnaire about creative problem solving Techniques among HR professional.

MADRAS SCHOOL OF SOCIAL WORK

A STUDY ON CREATIVE PROBLEM SOLVING AMONG HR PROFESSIONALS

            This  initiative by the HR trainee is to study the HR Professionals’ views on Creative Problem Solving skills. The fair and honest reply of yours will lead to the effective study and knowledge on the subject. The information provided will be maintained confidentially.

Prepared by: B. Joseph Julyan John Amudhan.

Part A – General information

1.      Name:

2.      Age:(in years)

3.      Gender:

4.      Educational Qualification:

5.      Designation:

6.      Industry:

7.      Work Experience in the present organization:(in years)

Part B – Creative Problem Solving Skills &

 HR Professionals:

Select your answer by putting a Star mark (*) at the end of your option.

1.      What do you understand by ‘Creative Problem Solving’ ?

a.       Following procedures systematically.

b.      Thinking different from normal procedures.

c.       Modifying the procedures with creativity.

d.      Connecting apparently disparate ideas.

 

2.      According to you, how important is CPS to business?

a.       Important in all levels of Business

b.      Its applicable only till the planning level but, not so practical.

c.       It can be used for fun and leisure activities but not in a serious business.

d.      Its not so important to business.

 

 

 

 

3.      Which area in HR requires the application of CPS more importantly?

a.       Planning

b.      Organizing

c.       Directing

d.      Controlling

4.      Do you agree that Creativity is essential for problem solving?

a.       Strongly agree

b.      Agree

c.       Neither agree nor disagree

d.      Disagree

e.       Strongly Disagree

 

5.      CPS is a effective/ successful tool for HR profession?

a.       Strongly agree

b.      Agree

c.       Neither agree nor disagree

d.      Disagree

e.       Strongly Disagree

 

6.      CPS in business helps to have a competitive edge over others?

a.       Strongly agree

b.      Agree

c.       Neither agree nor disagree

d.      Disagree

e.       Strongly Disagree

Part c : Creative problem solving

Answer the following questions by putting a star (*) mark in the given box at the end of each questions:

SA                   – Strongly Agree,                                            

A                     – Agree,

N.A. N. DA     – Neither Agree Nor Disagree,

SD                   – Strongly Disagree

 

S. No

Questions

 SA A N.A.N.D D SD
1 The fear of making mistake effects many of the decisions I make.
2 I am comfortable with the first ‘Right Idea’, and I don’t look beyond that.
3 I have curiosity towards learning new things.
4 I prefer to work with people whose ideas are practical and down-to-earth rather than creative.
5 I believe that the old ways of doing things are the best ways.
6 When confronted with a problem I like to investigate new possibilities.
7 Any change in the usual process makes me feel uncomfortable.
8 Problem solving is a serious matter and there is no place for fun and humor.
9 Even if someone else’s way of doing a task is more efficient than mine, I prefer sticking to my method.
10 Asking for other people’s ideas about how to solve  a problem is a sign of a lack of skill on my part.
11 I could imagine and visualize the solutions to problems and its impacts.
12 Making a quick or ‘on the spot’ decision makes me uncomfortable.
13 When others get stuck, I am able to think of new solutions to problems.
14 After I’ve made decision, I find myself wishing I had chosen differently.
15 When I have a lot of options to choose from, I have difficulty deciding which one is the best.
16 Do you encourage solutions to problems that arise accidently in the middle of  some other work.
17 I believe in my skills and abilities.
18 I think ‘outside the box’.
19 I get discouraged easily when facing problem.
20 I’m not sure if I’ve done a good job unless someone else points it out.

 

 

Part D – Creative Problem Solving in Practice

 

1.      Can you narrate any instance wherein you solved an issue / concern  creatively?

 

2.      Please specify how you have managed your work pressure creatively in the recent past?

 

3.      Can you narrate any creative solution that you provided which was well-received by the management and business?

 

Click Here To Download Creative Problem Solving 

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Posted by Hrformats - June 25, 2012 at 5:54 AM

Categories: HR   Tags: , ,

Problem Resolution Policy

Problem resolution policy

1. General of problem resolution policy

Company is committed to providing the best possible working conditions for its employees. Part of this commitment is encouraging an open and frank atmosphere in which any problem, complaint, suggestion, or question receives a timely response from company supervisors and management.

Company strives to ensure fair and honest treatment of all employees. Supervisors, managers, and employees are expected to treat each other with mutual respect. Employees are encouraged to offer positive and constructive criticism.

If employees disagree with established rules of conduct, policies, or practices, they can express their concern through the problem resolution procedure. No employee will be penalized, formally or informally, for voicing a complaint with company in a reasonable, business-like manner, or for using the problem resolution procedure.

If a situation occurs when employees believe that a condition of employment or a decision affecting them is unjust or inequitable, they are encouraged to make use of the following steps.

2. Procedure of problem resolution

The employee may discontinue the procedure at any step.

• Employee presents problem to immediate supervisor after incident occurs. If supervisor is unavailable or employee believes it would be inappropriate to contact that person, employee may present problem to HR dept or any other member of management.

• Supervisor responds to problem during discussion or after consulting with appropriate management, when necessary. Supervisor documents discussion.

• Employee presents problem to HR dept if problem is unresolved.

• HR dept counsels and advises employee, assists in putting problem in writing and visits with employee’s manager(s), if necessary.

• Employee presents problem to the CEO in writing.

• The CEO reviews and considers problem. The CEO informs employee of decision and forwards copy of written response to HR dept for employee’s file. The General Manager has full authority to make any adjustment deemed appropriate to resolve the problem.

Not every problem can be resolved to everyone’s total satisfaction, but only through understanding and discussion of mutual problems can employees and management develop confidence in each other. This confidence is important to the operation of an efficient and harmonious work environment, and helps to ensure everyone’s job security.

Click Here To Download Problem Resolution Policy

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Posted by Hrformats - July 11, 2011 at 6:41 AM

Categories: Compensation and Benefits, HR Policies   Tags: , ,